Free domestic shipping on orders over $50
Free domestic shipping on orders over $50
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Customer Service

Text Us:  (312) 890-2186

We at Shop Jami want you to be happy with your purchase. If you are not satisfied with your purchase, you may contact us for a return or exchange of the unused item, with its original packaging, within 14 days of purchase. Shipping charges are non-refundable. Please contact us at and we will inform you of the return address and a return authorization number. When your return is approved, we will refund the purchase price minus any additional shipping charges, typically within 48 hours. For exchanges, once the item is received and approved, the exchange will ship out USPS at no additional cost. Please note there are no cancellations. All orders placed online via will be processed once you complete the checkout process. However, we will do our best to accommodate you if you need to make changes. Please contact us via within 24 hours from the time of your order.

Please feel free to contact us at if you have difficulties with your online purchase. Our Online Shop is always available and we process and ship orders as quickly as possible. Your total shipping charges are automatically computed at checkout, prior to the completion of your order. You’ll receive instant order acknowledgement via e-mail. Once the order has been processed and we do have your item in stock, your order will be packed securely and shipped. Please allow up to 72 business hours to process and note that quantities are limited & subject to availability. 
All jewelry is made with 14k gold plate and sterling silver plate unless otherwise noted in the product description. All of our jewelry is treated with a heavy coating of anti tarnish sealant to protect it for years to come. Wipe gently with a damp cloth after each wearing to remove makeup and lotion. Then store in the pouch or jewelry box your piece came in. Plated jewelry can last up to many years with the proper care and storage.

Shop Jami collects customer information only to improve your overall shopping experience. We respect your privacy and are fully committed to maintaining and using the information responsibly. Your email address, home address, or any other personal information is not shared with any third party under any circumstances. Please join our mailing list and feel free to send any questions or comments to

Text:  (312) 890-2186
We have a full range of current and upcoming season's collections available to editors and stylists.
Please contact or text us at  (312) 890-2186 for all requests.